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Returns & Exchanges
At THE GREAT., we want you to love your purchase; however, if you are not completely satisfied, we accept returns and exchanges on unworn, unwashed items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
3
Pack Your Items
Securely place the items in their original packaging with all tags attached and include the packing slip inside the box.
4
Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking number to monitor your refund status.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing